These are verbatim copies of e-mails sent by satisfied customers, with their consent. If you would like your comments
included on this page, please send them to me and I will be tickled to post them here. THANKS!
- "My final shipment arrived Monday and my lamps are now beautifully assembled! Thanks for such prompt service. You should recieve my check for the
balance of the postage and insurance ($27.90) by the end of the week. I will certainly spread the word about you in MO."- Cheryl in Odessa, MO
- "Bill,
the shade and parts arrived, they fit snug and well and they look BEAUTIFUL! I am sure proud to have the lamp now,
and want to let you know I apprreciate your attention to detail on helping me with my order! I thank you and my family thanks you for restoring this family heirloom!!
best," - Jerry from Keller, TX
- "Yo Bill, Got 2 perfect chimns, slapped 'em right in ......
slicker'n snot from the git go. Beautious ! ....All in, over'n out,
later," - Ted from Royalton, NY
- "I just received the shades (my postman and I kept missing each other).
Anyhew, they are beautiful, and they work perfectly! Thank you so much
for your guidance and recommendations. I couldn't be happier. Warmest wishes," -
Tina from Encino, CA
- "Boy, was that fast and the lampshade is more beautiful than the picture. I am very happy with it. I mailed your check out on Saturday.
Also, I'm kind of new at Ebay, etc., so how do I go in and put in a good word about you if I didn't purchase this item off ebay?
People like you that trust like you do are so much easier to work with, but I sure wouldn't have blamed you if you had held the lampshade until payment arrived.
Let me know when you get the check. Again, thank you so much for your nice services." - Marilee from CA
- Hello Bill, I received the replacement part for my oil lamp today and am absolutely delighted with it.
It was for an old glass lamp given to my by a very dear friend and it looks super with it's nice new, nickle burner.
I was very impressed with the quality and would also like to thank you for your promt service. It has been a pleasure shopping with you.- Jeanette from Katy, TX -PS...
Please feel free to use any of my comments for your feedback. I have no hestitation in recommending your website."
- "Enclosed please find the cheque for the font you sent us. It is exactly the same one that was broken! I can't tell you how happy I
am that my niece found you on the internet! My lamp came from and old Dutch plantation house in Surinam, South America and is from the
1800's. I have several friends from Surinam who own antique oil lamps, I'll keep your name on file in case they need parts." Cris in Duncan, BC
- "The lampshade is georgeous! It was worth the wait and thanks so much for all your help. It arrived in
perfect condition." - Ann in Cumberland, MD
- "Enclosed please find the check for the glass lampshade. It's perfect! and it just arrived
safe and sound. Thank you. I'm happy to know about you!" - Alison in Alexandria, VA
- "The shades arrived two days ago. Theya re in perfect condition and absolutely beautiful. More than I espected and as you
said some very nice quality. I'm so glad to have them. You have been great to work with. I have a friend who owns a business where he
deals with period pieces. I am going to give him your website and he will be glad to have a reliable source. Thank you!" - Chrissane in
Newark, OH
- "It was so nice to speak with you this evening. Thank you for your help with my grandfather's lamps. Also, thanks for taking the
time to educate me on their history." - Pam in Albany, OR
- "Thank you for giving my order such detailed attention!" - Arlene in Turbotville, PA
- "The lamp arrived this afternoon in fine shape. It's gorgeous, the website photo doesn't do it jsutice. Thanks again for
the great service." - Charlie in St. Louis, MO
- "My husband and I wanted you to see how great the glass lampshade looks with the lamp (photo enclosed). Now the lamp can
be used again. He remembers learning to play cards with his grandmother by the light of that lamp.
Thank you again for all of help with the shade!" - Kathy in Florence, SC
- "Hi Bill, Thank you for your kind assistance in helping make it possible for me to actually get my
to use my grandmother's lamp. It looks beautiful." - Carol in Hudson, WI
- "Bill,I want to thank you and the warehouse for your help with this project.This wouldn’t have been possible without
all the coordination on your end. I’ve attached several pictures of various lighting circumstances so
hopefully you’ll find one you like! pictures
Also, if you and your family ever make it out this way I’ll arrange for a tour of the West Wing
of the White House, and I may be able to get you a tour of the East Wing and Residence,
but I have less to do with those and can’t promise.
(Serious about the tour as well, so if you are interested keep my information)."
Best, Matt of the WHITE HOUSE - Washington, D.C.
- "Hi Bill, I received my globe today. It is BEAUTIFUL!!! It looks even better than the photo. Thank you very much for the excellent service and outstanding products. I look forward to doing business with you again soon." - Caro in Ketchikan, AK
- "Dear Bill, The lampshade is a perfect match. Having received the lamp as a wedding gift from my in-laws, we didn't know the pattern name, and 26 years has passed.
Your website made it easy to locate and it looks wonderful!" - Dorothy in Watkinsville, GA
- "Meant to send you a note last week. I received the burner very timely and it fit perfectly. Very nice embossing. Should I need additional lamp parts, I will most certainly use your company again. It is always so nice to do business with a company that is so honest and prompt and obviously knows what customer service is all about.
Thank you again." - Sue in Kingston, GA
- "I just wanted to thank you again for your prompt and professional service. my chimney was delivered today and is perfect. Great doing business with you."- Joe in North Kingstown, RI
- "I wanted to let you know that my lamp parts arrived safely. I'm very happy
with them. Many thanks for your outstanding, fast service - it was a pleasure doing
business with you. I look forward to our next transaction."- Rod in Vienna, VA
- "Thank you, Bill. You are wonderful to deal with."- Barbara in Newbury Park, CA
- "Bill, I am impressed with your communications. We need more dealers such as yourself. THANKS."- Joyce in Canaan, ME
- "'Please don't thank me; I want to thank YOU!' It means that I really, really appreciate your thoughtfulness and efficiency."- Pat in Green Lane, PA
- "Bill, The lampshades arrived in perfect condition. I agree that they are wonderful.You should receive your check early next week I put it in Thursdays
out going mail. I wish everyone was as easy to do business with as you have been.
Hopefully you will know only good customers as you continue in business...you deserve the best." - Chrisanne in Newark, OH
- "Hi Bill, my items arrived today and they are perfect. the lamp was something my mom had at her childhood home. she died about 3 years ago and I love having something that she cared about and had from when she was a little girl.
Your website was easy to find via google and very user friendly. thanks again for helping me restore the lamp.....cheers"- Jennie in Laurel, MD
- "Thanks very much for such fast service. I received my 1 ½” wick today. I’m sure I’ll have need for supplies from you in the future and will think of you before any others because of the great professional service I received.
I’m recommending you to all I know who need lamp parts and supplies!"- Charlie in Mahomet, IL
- "The shade has already arrived. The picture on the site doesn't do it justice. It's really nice. I can't wait to put it up. Thank You for everything. I mailed the check off to you today."- Mary Ellen in Huson, MT
- "Lamp shade arrived safely. Your packing was a work of art. Thanks Bill...its much appreciated!"- Sharon in Lisle, IL
- "Recieved the ruby shades 2 days ago at the Post Office as I missed the mailman. The shades are not only beauties but they are exquisite with a lovely pattern in the glass! I thank you so very much for all the care you provided that they should reach me safely. I am so happy I found your site on the Internet
and be assured I will place my glass shade and chimney requirements with you in the future." -Edith in Newburgh, NY
- "Got the beautiful whale oil lamps!! Man, your packing
is bomb-proof!
A check is going out to you tomorrow....
THANKS!!!"-Stan in East Prairie, MO
- "You are a trusting and wonderful person!!!!! I am very excited to see what you are sending. Have waited quite a while before I even found you!!"- Dianne in Lindenhurst, IL
- "I received the chimney today and it is PERFECT!!!!!!!!!!!!!!! Thank you SO much!!" - Susan in Sparta, GA
- "I was so pleased with your prompt order acknowledgment and shipping that I figured I would update the rest of my oil lamps. Hence, I placed the second order. Now I am shocked, nobody has ever refunded a penny without it being requested and you refund the overpayment on shipping without a word from me, I may convert my whole house to oil lamps. It has been a
very pleasant experience and rest assured that I will recommend you to anyone needing oil lamps or parts."- Dan in Houston, TX
- "Package arrived today.Everything okay,beautifully packed and fast service.
Thank you very much."- Hedley in Tokoroa, New Zealand
- "The #8 wick is here, our old Swedish lamp works again and it is
beautiful! Thank you very much for helping us restore a piece of our
history and a fond memory. It means a great deal to us. And if anything
ever breaks, we know where to go for more parts. P.S. Thank you for donating part of your profits for World Vision!" - Dale & Sandy in Greenville. IL
- "Just wanted to let you know that the lamp shade and font arrived today and they both made it in good condition. They are really beautiful and are going to work perfect on the antique lamp.
I'll send you a picture when I get the lamp reassembled. Thanks for your help!- Jane in Holts Summit, MO
- "The parts that you sent arrived in fine condition today! Wow! I didn't expect them for several more days--but I have already put on two new collars." - Tom in Lively, VA
- "The lamp shade arrived a few days ago, It is absolutely gorgeous. I was so excited to put the shade on my lamp.
It completes my new kitchen and dining room.Thank you sooo much for the fast service and great communication, but most of all for the beautiful shades."- Terry in Yucaipa, CA
- "The chimney globe arrived in Dublin in one piece and is now elegantly adorning our lamp. Many thanks for your help." - Lloyd in Dublin, Ireland
- "The shade arrived today, and it is beautiful ! ! ! Even my husband was amazed at the craftsmanship of it. He had his doubts about how it would look, but it is perfect.
It has been a great pleasure doing business with you." - Diana in Markesan, WI
- "The glas slampshade with the pansies arrived on Friday and it is perfect! Thank you for your help
in getting the shade. The colors are a wonderful match with the base of the lamp. My husband is going to be thrilled
to have his grandmother's lamp in use again." - Kathy in Florence, SC
- "Bill, Thanks for your outstanding service - the order was perfect!" - Rod in Vienna, VA
- "The shade is perfect! Thank you very much." - Elizabeth in Cordova, TN
- "Thank YOU for your kind attention. It's wonderful to deal with people who still practice true customer service. Sincerely, Jack" - in Montgomery, AL
- "Bill- The brass burners I ordered from you are beautiful, so much nicer than the old broken burners I had for the lamps. Also they are antiqued so they look like they are original. I am very pleased and we'll do business again. Thanks, Cathy" - in Vale, OR
- "Hi Bill,
I love kerosene lamps! Bill Moran and "oil lamp parts" are a great service! Excellent supplies that I have not found in other catalogues, excellent prices, prompt and pleasant emails, and lightening speed shipping!!! Good and friendly service is so difficult to find these days and this seller has it all! I would give him an AAAA++++! Thanks for your service - look forward to doing business with you in the future!" - Ann in West Dundee, IL
- "Bill Moran & Oillamparts.com
This site is a must have for completing and replacing
oil lamps. The owner is very knowledgeable and helpful with any questions or situations. His ordering is easy and his shipping is fast and professional. He also incredibly gives back to a charity for our world community 30% of his profits. I'd support anyone who gives so generously. His prices are very reasonable and he even gives a
discount for larger quantity orders. 5 stars for this business and its owner."- Kent in Mill Valley, Ca.
- "FYI: I have searched with no results for this wick (and the chimney I bought from you previously for this same lamp!) Many "suppliers" (including a restoration outfit that, I thought, had it all, seem to carry a small variety, in large quantities, & at staggering costs plus shipping. You have been the ONLY "parts-man" I have been able to find offering wicks, chimneys, etc. that fit, in single purchases & then at a very reasonable price! Just thought I'd let you know!"
- Lynn G., Sylmar CA
- "Dear Bill, Received my shipment today. All was intact. I am thankful for your help and your items were just wonderful. Thank you again and I hope we do business again."- Sandra D., Chicago IL
- "I got them and they all fit perfectly!!! Thank you so much!
You are a pleasure to deal with! Since I have a collection of oil lamps I
need chimneys from time to time so I'll definitely hold on to your card and
recommend you to friends." - Linda L., Westport CT
- "Just a note to let you know I received my shipment today and everything was way above what I expected! Wonderful products at a reasonable price. It's so hard to find someone today that is honest, reasonable, and so pleasant to deal with. You are all of those! Looking forward
to many years of service. You are above any feedback scale. Just one word.....EXCELLENT !! Thanks!" -
Roger in Stuarts Draft, Virginia
- "Bill, You have a great company and great service. I am a Florida Business Broker, and see many poorly run companies... but yours is great." - Marty in Port Charlotte, FL
- "I received my Greek Key chimney globe today. It is in perfect condition (because of your perfect packing)! I am so happy to get this globe. Thank you. I was a pleasure doing business with you!" - Brenda N. in Glasgow, KY
- "Hey Bill, Just wanted to let you know that the lamp shades arrived today in perfect condition, and they are beautiful. I have to order a couple of little things from you, so you should be getting the order soon.. Thanks again.." - Ronnie in Arabi, LA,
- "Bill, You have a good product, Great prices and fast friendly service, wants not to like! I will be sure and check with your website first whenever I need parts or supplies. Thank You. Have a good weekend," - Jeff in Elkton, FL
- "I appreciate your being so helpful. I will pass your site on to friends... we are a few collectors..get you more business. Have a great day." - Sandra in Croton-on-Hudson, NY
- "Bill, Package arrived today, perfect. You’re an asset in this business." - Roger in Everett, WA
- "The lamp parts arrived early this week and are just what I needed. Thank you for you help. I will be looking forward to getting more lamp parts as I find more lamps that need a little TLC." - Jane in Corryton, TN
- "Bill,
I was pleasantly surprised when I got home from work, to see my shade had arrived. Must be the mail catches a tail wind coming from the West! The shade is great and looks beautiful lit. I picked up a wonderful old oil lamp base that is brass and copper, with super detail on it. Unfortunately, it was electrified and not the neatest job. But, the shade hides the "works" and turned the "ugly duckling lamp" into a real beauty! Thank you for the special on the shade and the prompt and friendly service." - Karen in Rochester, NY
- "Dear Bill, Just wanted to let you know that the 2 1/2" chimney that I ordered recently arrived in good shape ... and it fit our lamp. The old chimney had broken and had been thrown away, so I wasn't 100% sure what size we needed. Thanks again for getting a new one out to us!" - Kevin in Pembroke, MA
- "Bill, Thanks!!! The chimneys arrived today in perfect condition and are a perfect match." - Joe in Kernville, CA
- "Hi Bill, Just wanted to let you know the shades came today. I'm very happy with them.
I was shocked to see no seam, what I've been looking at locally had seams in
them. We bought the student lamp years ago, it had red shades on it, I
thought it looked okay, but after putting these shades on the lamp I realize
just how wrong the other ones were! The lamp looks perfectly proportioned
now. I can't tell you how happy I am with the shades, the fast shipping and
all your prompt help with my question. Thank you very much!" - Debbie in Cheektowaga, NY
- "Bill sounds great, I just sent you the money by Paypal. When I get the shade Ill take a picture and send it to you thanks very much for your help and I'll pass your name on to anyone that needs oil lamp parts." - Fred in Barrie, Ontario
- "Thanks very much. I found your store using Google, and am very pleased with the way you set it up. Great job!" - Emily in Rogers, CT
Return to HOME page.